Obd2 Privacy Policy — User Information Protection

This policy explains how obd2 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform.

Effective: 1 January 2026  |  Current version

1. Information We Collect

When you register or use the obd2 platform, we collect various types of information to ensure our services run smoothly and securely. The types of information collected include:

  • Account information: full name, email address, phone number, date of birth, and identity verification details submitted during registration or the account verification process.
  • Device and browser information: IP address, device type, operating system, browser type, screen resolution, and session data automatically generated when you browse the platform.
  • Payment information: records of MYR deposit and withdrawal transactions, payment methods used such as Touch 'n Go eWallet or FPX, and the time and amount of each transaction. obd2 does not store bank card numbers directly — this information is handled by authorised payment providers.
  • Usage data: game history, language preferences, session duration, pages visited, and in-platform interactions.
  • Cookies and tracking technologies: data collected through session cookies and persistent cookies for login authentication, user preferences, and internal analytics.

2. Purpose of Data Use

All information collected by obd2 is used solely for platform operations and to enhance the user experience. We use this information to:

  • Verifying user identity and preventing fraud or unauthorised access
  • Processing MYR deposits, withdrawals, and transactions accurately and securely
  • Providing customer support and resolving any complaints or enquiries
  • Analysing usage patterns to improve platform performance and the overall user experience
  • Sending important notices regarding your account, policy changes, or security updates
  • Complying with legal obligations and the requirements of relevant regulatory bodies in Malaysia

Obd2 does not use your personal information for third-party advertising purposes without your consent.

3. Cookies & Session Tracking

The obd2 platform uses cookies to enhance the functionality and security of your browsing experience. There are two main types of cookies we use:

  • Session cookies: automatically deleted when you close your browser. These cookies are used to maintain your login status throughout the current session.
  • Persistent cookies: stored on your device for a set period to remember your language preferences, display settings, and relevant session data.

You can control or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the login and navigation functionality of the obd2 platform. We do not use third-party cookies for cross-site advertising purposes.

4. Data Storage & Security

Obd2 takes appropriate technical and organisational measures to protect users' personal information from unauthorised access, loss, alteration, or disclosure. The security measures we implement include:

  • SSL/TLS encryption for all data transmitted between your device and obd2 servers
  • Internal access control systems ensuring only authorised personnel can access sensitive user data
  • Continuous login activity monitoring and anomaly detection
  • Regular data backups and disaster recovery procedures

Users' personal information is stored on servers located in regions that comply with data protection requirements. Inactive account data will be archived and deleted after a set period in accordance with obd2's legal and operational requirements.

5. Sharing Information with Third Parties

Obd2 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, in certain circumstances, information may be shared with:

  • Payment provider: MYR transaction details required to process deposits and withdrawals are shared with approved payment providers, such as FPX gateways and listed eWallet operators.
  • Legal authority: where required by Malaysian law, a court order, or a valid request from an enforcement agency, obd2 will disclose the necessary information.
  • Technical partners: technical infrastructure providers that help operate the obd2 platform may have limited access to user data within the scope of their duties, subject to strict confidentiality agreements.

In all of the above sharing scenarios, we ensure that the receiving parties uphold data protection standards equivalent to our own policy.

6. User Rights, Policy Changes & Contact Us

As an obd2 user in Malaysia, you have the following rights regarding your personal information:

  • Right of access: you may request a copy of the personal information we hold about you by contacting our support team.
  • Right to rectification: if any of your information is inaccurate or out of date, you may request a correction through the account settings section or by contacting us directly.
  • Right to erasure: you may request the deletion of your account and personal data, subject to any legal or operational requirements that may require us to retain certain records for a specified period.

Obd2 reserves the right to update this Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. We will notify users via an in-platform notice or email if there are any material changes. Continued use of the obd2 platform after such changes are published will be considered acceptance of the updated terms.

For any enquiries regarding this Privacy Policy, or to submit a request related to your data rights, please contact us via email: [email protected]. You may also refer to the FAQ us for answers to frequently asked questions.

Your Trust Is Our Priority

Have more questions about how obd2 handles your data? Check our FAQ or log in to manage your account settings.

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